Determine complimentary worthiness of card play using established guidelines and guest point total listed in the Casino Management system.
Explain tiered card and rewards system and how to ensure patrons are receiving credit for their play. Inform customers of our promotions and card benefits while providing excellent customer service.Welcome and greet patrons into Players Club/Kiosk locations to ensure guest awareness.Assist patrons at the Players Club desk or kiosk with creating new accounts, reprinting cards for existing accounts, and facilitating PIN resets.
